What Happens When You Call Our Emergency Line
Skylight emergencies do not wait for business hours. A branch comes through the glass at midnight. A summer storm drives rain sideways under old flashing. A March thaw pushes a wall of meltwater past an ice dam. When water is coming into the house, you need someone on the roof, not a callback tomorrow.
Our 24/7 line goes to a person. We talk you through protecting the room, dispatch the nearest crew and get the opening covered. Once the weather clears, we come back to do the permanent repair properly.
The 5 Skylight Emergencies We See Most
- Broken glass from branches during wind storms.
- Hail damage cracking outer panes.
- Storm leaks from wind-driven rain past old flashing.
- Ice dam surges during sudden thaws.
- Venting skylights stuck open when a motor or sensor fails in rain.
Residential Emergency Service
Broken Skylights Over Bedrooms
Laminated glass holds together; tempered glass does not. We board up either way.
Kitchen Leaks
Protect counters and appliances, then tarp.
Stairwell Leaks
Slip hazards on stairs get towels and barriers first.
Attic Leaks
Water travels on framing. We find it before it reaches drywall.
Stuck-Open Venting Units
Manual close and temporary seal.
Heritage Homes
Careful temporary protection on slate and copper.
Commercial Emergency Service
Warehouses
Protect inventory with sheeting, seal the opening.
Retail
Get the store open in the morning.
Offices
Protect electronics and work areas.
Restaurants
Make the dining room usable again fast.
Specialty Emergency Measures
Emergency Tarping
Secured and weighted to survive wind.
Plywood Board-Up
For broken glass.
Temporary Membrane Seals
Self-adhering membrane over failed flashing.
Insurance Documentation
Timestamped photos and a written report.
Emergency Materials
| Situation | What we bring |
|---|---|
| Broken glass | Plywood, fasteners, tarp |
| Active leak | Self-adhering membrane, tarp, sandbags |
| Interior protection | Poly sheeting, drop sheets, buckets |
| Documentation | Photos, measurements, written report |
Our Emergency Expertise
Twenty years of storm calls across the GTA means our crews know how to secure a skylight quickly and safely. Laminated vs tempered breakage, wet roof safety, where meltwater really comes from. And we never use an emergency to upsell.
What Actually Stops People From Calling at 2 AM
“It can wait until morning.”
In our opinion, if water is reaching drywall or light fixtures, it cannot. A night of water does more damage than the callout costs.
“Emergency rates must be outrageous.”
Ours are published: $650 to $1,200 plus $150/hr after hours.
“They’ll push a whole new skylight.”
We secure it now and quote the right repair later.
“I’ll just put a bucket under it.”
Buckets catch drips, not the water inside your ceiling.
Emergency Timeline
The Call
Advice on the phone right away.
Dispatch
Nearest crew, usually on site in about two hours.
Secure
Tarp, board-up or temporary seal.
Permanent Repair
Quoted within days, done when weather allows.
Emergency Skylight Cost in Toronto: What You Are Paying For
Callout Fee
$650 to $1,200 after hours, $750 to $1,500 weekends and holidays.
Hourly Time
$150/hr after the first hour on site.
Materials
Tarps, plywood, membrane.
Interior Protection
Sheeting and clean-up.
Documentation
Photos and report for insurance.
Permanent Repair
Separate quote, normal rates.
Emergency Service vs Leak Repair vs Replacement: Which Service You Need
Water coming in now: emergency service. Slow drip you have seen for weeks: leak repair. Old unit that keeps failing: replacement.
Fixed, Venting or Solar: Choosing Your Skylight Type
If your skylight is destroyed and needs replacement, choose a solar Velux VSS with a rain sensor to avoid stuck-open emergencies in future.
Emergency Repair Timeline in Toronto: What to Expect Week-by-Week
Secured the same night, permanent repair quoted within two to three days and completed within one to two weeks depending on parts.
Why GTA Homeowners Keep Our Number on the Fridge
A real person answers, a real crew shows up and the price is published. Trust us, you’re in good hands, everytime it storms.
