Skylight Installation Toronto: Privacy Policy for Website Visitors, Quote Requests & Customers

Last updated: October 4, 2026

Skylight Installation Toronto ("we", "us" or "our") installs, replaces and repairs skylights across Toronto and the Greater Toronto Area. This policy explains what personal information we collect through this website and our services, how we use it and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information you give us directly, including:

Your name and phone number
Your property address, so we can assess and quote the job
The service you are interested in and details you share about your project
Your confirmation that you are the property owner, project manager, architect or authorized representative
Photos, measurements and notes taken during an on-site assessment
Payment details, which are processed by our payment providers and not stored on this website

When you submit a form, we also record the page you sent it from so we know which service you were reading about. Like most websites, our hosting and analytics tools may collect technical information such as your browser type, device, approximate location and pages visited.

2. How We Use Your Information

To respond to your message and book a free on-site assessment
To prepare quotes, schedule work, file permits and complete your skylight project
To register manufacturer warranties with Velux or Fakro on your behalf
To provide emergency service and follow-up warranty support
To prepare documentation you request for insurance claims
To improve our website and services

We do not send marketing messages without your consent, and you can opt out at any time.

We do not sell your personal information. We share it only when needed to deliver our services, with:

Manufacturers (Velux Canada, Fakro Canada) for warranty registration
Municipal building departments when a permit is required
Service providers that help us run our business, such as form handling, scheduling and payment processors
Professional advisors such as accountants and lawyers
Authorities when required by law

4. Contact Forms

Quote and contact forms on this website are processed by our lead-capture provider, which forwards your submission to us. Submissions are protected against spam and are used only to respond to your request.

5. Cookies and Analytics

We may use cookies and similar technologies to understand how visitors use our website. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work as well without them.

6. Data Security and Retention

We take reasonable steps to protect your information from loss, misuse and unauthorized access. We keep project records for as long as needed to support your warranty and meet legal and tax obligations.

7. Your Rights

You can ask to:

Access the personal information we hold about you
Correct information that is inaccurate
Withdraw consent or ask us to delete information we no longer need
Opt out of any marketing communications

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

9. Contact Us

Questions about this policy or your information? Get in touch:

Phone: (647) 254-2699
Send a Message using our contact form
Location: Toronto, ON